Shipping FAQs

As soon as someone purchases (tucks) one of your items, you will receive an email with a link to print a prepaid mailing label. Pack your piece in the appropriate USPS box (Regional Rate Box A or B), stick on the label, and mail it.

Out of shipping boxes? We'll take care of it. Just click here.

Want a free package pickup? Schedule it here.

How Much does shipping cost?
Shipping costs $6 or $11, depending on whether you use a small box (Box A) or large box (Box B). When you purchase an item, all you pay is a $3 transaction fee + shipping. That's it. No selling fees, no listing fees, no hidden fees. We use PayPal for every transaction.
Do I have to pay for shipping when I sell an item?
No, the person who tucks (purchases) your piece will pay for the shipping.
Can I use my own shipping boxes?
No, the only shipping boxes you can use are USPS Regional Rate Boxes A and B. When you signed up for an account, we ordered 10 of each for you. If you run out of boxes, you can order more here.
How do I know what box I should use to ship my item?
All items have a box size pre-selected but you can change the size when listing your item if you think it needs a bigger or smaller box. The mailing label generated will only work on the size you selected.

Box measurements are as follows:

  1. A (small): 11 1/16" x 2 1/2" x 13 1/16"
  2. B (large): 12 1/4" x 10 1/2" x 5 1/2"

Why do I have to select the address I will be shipping my item from?
To keep shipping costs low, we have chosen to use USPS Regional Rate boxes which means postage is calculated based on the zone an item is being shipped to and from. The mailing label generated will only work if you ship from the city you specified when you bibbed (listed) your item.
What do I do if I don't have a printer?
You will need access to a printer, but you may not have considered all your printing options. You can use your office's printer, a friend's, or your local Kinko’s. Time to get creative!
How long will it take to receive my item?
This will depend on when the seller ships it. We recommend sellers ship within 7 days of purchase.
What happens if I haven't received my items in the mail?
If you haven’t received your item check the item status under My Activity to see if it has been shipped and track your package. If it has not, contact the seller to find out if there is a reason for the delay. If your issue remains unresolved, you can contact us at help@bibandtuck.com